I. Introduction

Bonbon Team ("we," "us," or "the Service") is committed to safeguarding user privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, applications, or platforms. By using our services, you consent to the practices described herein.

II. Data Controller and Contact Information

• Data Controller: Bonbon Team
• Contact Email: zouqi0202@gmail.com

III. Data We Collect

1. User-Provided Data

• Account Registration: Email address, username (optional), password. Optional profile information (e.g., nickname, avatar, gender, birthdate).
• Content Creation: Text, images, videos, or audio uploaded by users (e.g., profile banners, posts).
• Service Interactions: Feedback, support requests, or participation in community forums.

2. Automatically Collected Data

• Device Information: Device type, operating system, browser type, IP address, device identifiers (e.g., Android ID, IDFA).
• Usage Data: Session duration, feature interactions (e.g., clicks, page views), login/logout times.
• Technical Data: Cookies, local storage, and tracking technologies (e.g., Google Analytics, Firebase).

3. Third-Party Data

• Social Media Integration: Information from linked accounts (e.g., Facebook, Google) with user consent (e.g., profile picture, friend lists).
• Advertising Partners: Anonymous identifiers (e.g., Google AAID) for personalized ads.

IV. Purposes and Legal Bases for Data Processing

We process personal data for the following purposes under the legal bases provided:

V. Data Sharing and Cross-Border Transfers

1. Third-Party Sharing

• Service Providers: Hosting, analytics (e.g., Google Analytics), and customer support tools. Data shared is anonymized or pseudonymized where possible.
• Advertising Partners: Non-identifiable user behavior data for ad targeting (e.g., interest-based ads).

2. Cross-Border Transfers

• Data transferred outside your jurisdiction (e.g., to servers in the EU or US) will use:
• Standard Contractual Clauses (SCCs) for GDPR compliance.
• Privacy Shield Framework (if applicable).

VI. User Rights Under GDPR/CCPA

You may exercise the following rights:

Response Timeline: We aim to respond within 30 days of your request.

VII. Data Retention and Security

1. Retention Period

• Active Accounts: Data retained for as long as your account is active.
• Inactive Accounts: Deleted after 6 months of inactivity.
• Legal Requirements: Retained longer if required by law (e.g., tax records for 7 years).

2. Security Measures

• Encryption: TLS 1.2+ for data in transit; AES-256 for data at rest.
• Access Controls: Role-based permissions and multi-factor authentication (MFA).
• Audits: Quarterly third-party security assessments.

VIII. Cookies and Tracking Technologies

• Cookies:
  • Essential: Session management (e.g., login persistence).
  • Analytics: Track usage patterns (opt-out via browser settings).
  • Advertising: Interest-based targeting (opt-out via AdChoices).
• Pixel Tags: Monitor email campaign engagement (user-controlled via unsubscribe links).

IX. Children's Privacy

• Age Restriction: Services are not directed at users under 18 years old.
• Parental Consent: Required for minors to create accounts.

X. Updates to This Privacy Policy

• Changes will be communicated via email or in-app notifications.
• Review this policy periodically for updates.

XI. Contact Us

For inquiries or rights requests: zouqi0202@gmail.com

I. Introduction

Bonbon Team (hereinafter referred to as "we," "us," or "the Service") is committed to safeguarding user privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations. These Terms of Service (the "Terms") govern your access to and use of our services, including mobile applications, websites, and related platforms (collectively, the "Service"). By using the Service, you agree to be bound by these Terms.

II. Scope of Services and Account Management

1. Age Restrictions

Users must be at least 18 years old to use the Service. Minors under 18 require parental/guardian consent to register.

2. Account Security

Users are responsible for maintaining the confidentiality of their account credentials (e.g., email, password) and assume liability for all activities under their account.

III. User Rights and Obligations

1. User Rights

• Data Access & Correction: Users may request copies of their data or submit corrections via account settings.
• Data Deletion: Users may delete their accounts and associated data (certain data retained for legal compliance).
• Service Termination: Users may terminate their accounts at any time.

2. User Obligations

• Comply with all applicable laws and regulations.
• Prohibit posting illegal, infringing, or inappropriate content (e.g., hate speech, violence, false information).

IV. Content Posting Guidelines

1. Prohibited Content

• Intellectual property infringement (e.g., unauthorized use of designs, music, or text).
• Content endangering minors (e.g., sexual innuendos, violent material).
• Disruptive activities (e.g., spamming, phishing).

2. Content Licensing

Users grant Bonbon Team a global, royalty-free license to display, promote, and distribute their content (with attribution).

V. Privacy Protection

1. Data Collection

Includes account information, device data, and usage patterns (see separate Privacy Policy).

2. Data Sharing

Shared only with trusted partners (e.g., payment processors) under strict confidentiality agreements.

3. Cross-Border Transfers

Data transferred internationally will utilize Standard Contractual Clauses (SCCs) or EU-US Privacy Shield for compliance.

VI. Intellectual Property

1. Platform Content

Bonbon Team retains ownership of platform names, trademarks, and interface designs.

2. User Content

Users retain copyright to original works but grant Bonbon Team non-exclusive usage rights.

VII. Subscription Services and Virtual Currency

1. Subscriptions

Automatic renewal unless canceled 24 hours before renewal.

Subscription fees are non-refundable and subject to price adjustments.

VIII. Third-Party Services and Links

1. Third-Party Content

Bonbon Team is not liable for content or services provided by third-party partners.

2. Advertising

Advertisements are separate from Bonbon Team's services and governed by third-party terms.

IX. Disclaimers

1. Service Limitations

The Service is provided "as-is" without warranties of merchantability or fitness for a particular purpose.

2. Indirect Damages

Bonbon Team disclaims liability for indirect, incidental, or consequential damages (e.g., lost profits).

X. Dispute Resolution

1. Negotiation

Disputes shall first be resolved through good-faith negotiation.

2. Jurisdiction

Unresolved disputes shall be submitted to the GangZhou CaoJiang District People's Court for binding arbitration.

XI. Amendments

1. Updates

Changes will be communicated via in-app notifications or email. Continued use after updates constitutes acceptance.

2. Entire Agreement

These Terms supersede all prior agreements. Modifications are highlighted in bold or annotations.

XII. Contact Information

Customer Support: support@bonbonteam.com

1. REFUND ELIGIBILITY

Bonbon Team offers refunds under the following conditions:

• Purchase Period: Refund requests must be submitted within 30 days of purchase.
• Product Status: Refunds are available for unused or unactivated digital content, subscriptions, or in-app purchases.
• Valid Reason: A clear justification (e.g., technical defects, accidental purchase, or dissatisfaction with product functionality).

Non-Refundable Cases:

• Content already consumed, activated, or expired.
• Purchases made due to user error (e.g., accidental clicks).
• Subscription services canceled after the free trial period.
• Digital goods (e.g., Coins) purchased and partially used.

2. REFUND PROCESS

1. Submit a Request:

• Via Email: Send a request to support@bonbonteam.com with:
• Order number (starting with "GPA" for Google Play).
• Purchase date, amount, and refund reason.
• Attach a screenshot of the purchase receipt.

2. Review Timeline:

• Bonbon Team will review requests within 3 business days.
• Approval notifications will be sent via email.

3. Refund Execution:

• Approved refunds will be processed to the original payment method (credit card, Google Pay, etc.) within 5–7 business days.
• Virtual currency (Bon Coins) and subscriptions are non-refundable.

3. SUBSCRIPTION POLICIES

Auto-Renewal: Subscriptions renew automatically unless canceled at least 24 hours before the renewal date.

Price Adjustments: Subscription fees may change at any time. Unsubscribed users retain access until the end of the billing cycle.

Trial Periods: Free trials cannot be refunded once used.

4. SPECIAL CASES

Fraudulent Transactions: Refunds for unauthorized purchases require verification of ownership and payment method.

Technical Issues: If a product fails to function as advertised, contact support with proof (e.g., screenshots, error logs).

5. DISPUTE RESOLUTION

Negotiation: Disputes should first be resolved via email or live chat.

Escalation: Unresolved issues may be escalated to Bonbon Team's customer service team.

Legal Jurisdiction: Disputes subject to the laws of Hangzhou, China, and resolved through arbitration.

6. UPDATES TO THIS POLICY

Changes will be communicated via email or in-app notifications. Continued use after updates constitutes acceptance.

I. CALIFORNIA CONSUMER RIGHTS NOTICE

As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), and you are protected from unlawful discrimination for exercising these rights:

• Right to Know: Request disclosure of the categories and sources of personal information collected, used, or shared in the past 12 months.
• Right to Delete: Request deletion of your personal information (subject to exceptions).
• Right to Opt-Out: Refuse the sale or sharing of your personal information for cross-contextual advertising.
• Right to Non-Discrimination: Exercise these rights without unfair treatment (e.g., price hikes, service degradation).

How to Exercise Your Rights:

• Email: Contact privacy@bonbonteam.com
• Online Form: Submit a request here.

II. DATA COLLECTION AND USE

1. Categories of Personal Information Collected

2. Data Sharing and Disclosure

• Service Providers: Third parties (e.g., payment processors, cloud storage) under strict confidentiality agreements.
• Legal Requirements: Disclose data to comply with law enforcement or protect user safety.
• Advertising: Shared anonymously with consent for ad targeting.

III. THIRD-PARTY SERVICE TERMS

1. Advertising Partners

• Use cookies or similar technologies for analytics (users may disable via browser settings).
• Do not sell personal data to third-party advertisers.

2. Content Moderation

Share necessary information with third parties to monitor violations (e.g., harassment, IP infringement).

3. Business Transfers

Personal data may transfer during mergers, acquisitions, or insolvency.

IV. DATA RETENTION AND DELETION

Retention Period:

• Service-related data: During account activity and for 1 year after termination.
• Legal data: Retained as required by regulations (e.g., anti-money laundering).

Deletion Process:

Requests processed within 30 days (legal exceptions apply).

V. MINOR PROTECTION

• Users under 18 are prohibited from using the app.
• Prohibit targeted advertising to minors.

VI. SECURITY MEASURES

• Encryption: TLS 1.2+ for data transmission.
• Audits: Regular security assessments and vulnerability fixes.

VII. POLICY UPDATES

Updates communicated via email or in-app notifications. Continued use after updates constitutes acceptance.